Send email to another user based on requester details
Is there a feature that would send an email to another user based on a requester's detail? For example, if a new request comes in from John who works in the Maintenance department, it will email the Maintenance supervisor of the request detail. If a request comes from Suzy who works in the Accounting department, it will email the Accounting supervisor the request detail. Similar to a new request email that gets sent to technicians.