Send attachment
I Guys,
Using service desk plus, my users send requests to me only through email, and read my response again via email.
In responding to the ticket can also send a file?
If I attach the file in response ticket, the user sees the email without file, the file I only see him in the request.
Thanks
Daniel
Using service desk plus, my users send requests to me only through email, and read my response again via email.
In responding to the ticket can also send a file?
If I attach the file in response ticket, the user sees the email without file, the file I only see him in the request.
Thanks
Daniel