Self Service Reset continues to email enroll messages to disabled users

Self Service Reset continues to email enroll messages to disabled users

When a user leaves a company, we disable the user in AD, but don't delete them.  However, we're being told that that person's email still receives a notification to enroll in the self service reset. I don't see a configuration option to not notify disabled users.  As a workaround, I tried removing the email address from the AD user properties, but the email still displays when I run the non-enrolled users report.
 
Is there a way to allow it to only notify enabled users?
 
Thank you!!
 
Dana
 
 

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