When a user leaves a company, we disable the user in AD, but don't delete them. However, we're being told that that person's email still receives a notification to enroll in the self service reset. I don't see a configuration option to not notify disabled users. As a workaround, I tried removing the email address from the AD user properties, but the email still displays when I run the non-enrolled users report.
Is there a way to allow it to only notify enabled users?
Thank you!!
Dana