I'm confused about the Self Service Portal.

 

We have some documentation from when the system was installed (Jan 2010) with a screenshot of the SSP - it looks exactly like the one in the demo page on the ManageEngine site -  http://www.manageengine.com/products/service-desk/self-service-portal.html?index

 

You can see that there is an 'New Request' option, and the 'Announcements' are at the bottom.

 

However, if I log on to our system as a 'requester', I see a different screen - see attachment.

 

I cannot find anywhere in the system or the help files that tells me how to change the layout of the SSP - can someone suggest where this change from the default has been made.

 

Thanks

 

Mike