My organization is getting an error when using the Self Scan with API key for systema outside our network. We would like not have to revoke the key. We have tested it in multiple different situations. We have realized that we are unable to ping sdpondemand.manageengine.com. Please see error below.
Scan Script : ae_scan.vbs
Command to exec : cscript ae_scan.vbs 10
Successfully established connection with server sdpondemand.manageengine.com on port 443
Error in accessing result page, Status code = 0
Downloading scan script
File downloaded successfully