Second Approval getting error message
Hi,
I update my Manageengine ServiceDesk Plus to version 9.0 Build 9041.
After i upgrade to the above version, my request for 2nd approval always appear below message:
On previous version the 2nd approval can do approve or reject the request.
Example of scenario:
1. I got a new request from staff
2. I submit approval to their manager
3. After their manager approved, i will submit another approval to IT manager.
for the IT manager approval always appear above message.
is there any setting that need to change or edit for the version i mention above to allowing 2nd approval to approve or reject the request?
thank you
Leo
I update my Manageengine ServiceDesk Plus to version 9.0 Build 9041.
After i upgrade to the above version, my request for 2nd approval always appear below message:
On previous version the 2nd approval can do approve or reject the request.
Example of scenario:
1. I got a new request from staff
2. I submit approval to their manager
3. After their manager approved, i will submit another approval to IT manager.
for the IT manager approval always appear above message.
is there any setting that need to change or edit for the version i mention above to allowing 2nd approval to approve or reject the request?
thank you
Leo
Topic Participants
leo.suryatejoisworo
Jai Anand Krishnamoorthy
Mohamed Monsef