Searching Product Serial Number from Accounts
Hi;
I've added "Serial Number" field by using "Sales additional field" in SC+. After that, I've associated the product with the serial number to the account.
I'm trying to find which account has the product with that serial number by using "Search in Accounts" function in main page. However, I couldn't find any account with that serial number.
I think that SC+ does not look for "Product" area while using "Search in Accounts" function. Is there any way to search in product fields?It is very important issue.
Regards.
New to ADSelfService Plus?