[SDF - 63677] Searching Conversation History - 6 years passed? Is it done?

[SDF - 63677] Searching Conversation History - 6 years passed? Is it done?

I'm using ManageEngine Servicedesk Plus and I now need to search through all our reguests INCLUDING ALL CONVERSATIONS THAT HAS HAPPENED IN THEM for a serial-number I'm missing.

I found this handy little request by another user:
That was SIX YEARS AGO!
How is this feature going along? Is the roadmap there? Or should we wait until year 2067 perhaps?

                  New to ADSelfService Plus?