Guys,
I've noticed this morning that searches don't return the results. In my case if i search the word "subsidie" of which i have various tickets with that word in it's subject line, i only get one single result... ticket #828 is the only result, while at least also ticket #50 should appear.
Several others tests i did this morning point me in the same direction: search results are not complete. I even tested it with the various view filters which i set active (All Requests, and then search). Considering i use this to lookup thing on a daily basis, and i put my trust into that search function, i may expect this to behave just as good as Outlook search does...
What's even more: if additional fields are put into a ticket (let's say you have a additional Request field: ordernr as an additional field as a numeric type) it doesn't include them in search. It should.
Search could be improved upon quite a bit.
With regards,
Sven