Hi,

      I'm not sure whether this has been implemented already, or is a possible enhancement to the product, but we have a search facility inside the web-based software we've produced which takes users directly to their search results in the event that only one item is found.  We've found this to be a time-consuming feature which prevents users from having to click multiple times, and would be particularly useful in SC+ when searching for incident IDs from the normal search bar (i.e. the one shown within an incident details at the top).

 

Thanks in advance,

      Andy