Search dont work for Conversation List
Hello,
we want to search a text string which was entered in a user (requester) reply mail. When i use the Search with "Search in Request", the string wont get found.
I only can find it using the system log, but thats not okay because i want to see it in a result like search text from a request.
Thank you.
we want to search a text string which was entered in a user (requester) reply mail. When i use the Search with "Search in Request", the string wont get found.
I only can find it using the system log, but thats not okay because i want to see it in a result like search text from a request.
Thank you.
Topic Participants
Tonjahrecords Solingen
Jai Anand Krishnamoorthy
MDeBates
ServiceDesk Plus