Search

For a period of time the search functions have not been working properly. Trying to search on a name and while the ticket may come up, the contact will not come up. Sometimes nothing will come up. This includes searches by name, email, or phone number. If you try to search in Contacts the name will not come up either. Sometimes the best luck has been to go to requests tab and search from there and then the odds are better that you can find this contact.

We have found re-indexing has helped, however, we are now finding this solution may only work for a few days and we will need to re-index again.

Along with this, we are having to delete backups every few days or we run out of disk space.

Any ideas?