SDPlus Outlook365 Incoming connection issue
Moved to a hybrid mode of Outlook365 (still run our own exchange server and then forward to cloud) and now can't receive requester responses into the system. Tried Incoming server to receive Requester emails into Ticket. Getting error FAILURE :E-mail settings saved successfully. But error occurred while trying to check connection with mail server - Problem connecting to mailbox.
We have tried IMAP with port 993, POP with port 995. Server names we have used are imap.outlook.com, pop.outlook.com, outlook.office364.com... we have re-input the password to make sure it is correct.
Has anyone else moved to Office365 and got this to work?
Thank you,
Kendra Fitch
kendra.fitch@cptc.edu
We have tried IMAP with port 993, POP with port 995. Server names we have used are imap.outlook.com, pop.outlook.com, outlook.office364.com... we have re-input the password to make sure it is correct.
Has anyone else moved to Office365 and got this to work?
Thank you,
Kendra Fitch
kendra.fitch@cptc.edu
Topic Participants
kendra.fitch
ServiceDesk Plus
Tim Hather
Mark Bennett
Sukumar K