SDP User Interface Testing (impersonate a user)
Hi folks, we have been trying to work through making our entire organization self-service only through the portal. One item that would be really helpful is to be able to impersonate an end user so we can see what they see when they log into the self-service portal.
We offer services that don't apply to all of our internal customers, and so we don't publish templates for them. When we implement a new service, customer, site, etc., we need to know that the users can see the service catalog and corresponding templates and while we can and do have a series of test users that we can log in through, many applications (including those we develop) now include an "impersonate" function so that we can quickly open a view as if we were one of our customers.
Would it be possible to have something like that so we can better develop our SDP self-service portal?
Thank you,
Adam
We offer services that don't apply to all of our internal customers, and so we don't publish templates for them. When we implement a new service, customer, site, etc., we need to know that the users can see the service catalog and corresponding templates and while we can and do have a series of test users that we can log in through, many applications (including those we develop) now include an "impersonate" function so that we can quickly open a view as if we were one of our customers.
Would it be possible to have something like that so we can better develop our SDP self-service portal?
Thank you,
Adam