SDP - Sheduled report arrived to wrong recepient
Hi,
We have defined 7 custom reports, listing all submitted requests for the previous week per site.
Each report is scheduled to be emailed to a respective site manager every Monday at 7AM.
It happens, that randomly a manager of site A would get the report intended to be sent to the manager of site B. This issue happens randomly, and occurs for all sites with no visible time or logical pattern.
We've double checked all the setting and they seem to be correct.
Please let me know what can me done to troubleshoot the issue.
Thank you,
Miron Shabalin
We have defined 7 custom reports, listing all submitted requests for the previous week per site.
Each report is scheduled to be emailed to a respective site manager every Monday at 7AM.
It happens, that randomly a manager of site A would get the report intended to be sent to the manager of site B. This issue happens randomly, and occurs for all sites with no visible time or logical pattern.
We've double checked all the setting and they seem to be correct.
Please let me know what can me done to troubleshoot the issue.
Thank you,
Miron Shabalin