SDP - Service Catalog Resource Details in email notification
Hi,
I've discovered that there is no way to add resource details to the email notification sent to requester/technician when a new service request from service catalog is created.
I think it would be a nice feature to add, so the technician, when looking at the ticket on his cell phone can have more detailed information about the service request.
Thank you,
Miron
I've discovered that there is no way to add resource details to the email notification sent to requester/technician when a new service request from service catalog is created.
I think it would be a nice feature to add, so the technician, when looking at the ticket on his cell phone can have more detailed information about the service request.
Thank you,
Miron