SDP: Requester field in Techicians tickets
Hi,
Usually when a user open a ticket the Requester field is already pre-compiled.
This does not happen with technicians.
It would be possible to disable a technician to open tickets on behalf of someone else?
Or if that is not possible,
is it possible to at least to precompile the requester field?
Thank you
Usually when a user open a ticket the Requester field is already pre-compiled.
This does not happen with technicians.
It would be possible to disable a technician to open tickets on behalf of someone else?
Or if that is not possible,
is it possible to at least to precompile the requester field?
Thank you
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