We just activated our Servicedesk Plus on demand cloud (enterprise edition). I have a few questions about the setup of the software.

First question, is there a user manual/setup guide for the in-production version of SDP cloud ?

Second question, is it possible to push email requests to SDP instead of fetching email using pop connectors ? The actual way to get email requests would mean to open POP port 110 which we don't want to unless we IP addresses from Manage Engine. Basically, I don't want to 100% open the door if we don't have a choice.

Third question, as I understand, we absolutely need to notify users (when imported) that an account has been created in the self-service portal. Am I wrong ? Short term, we don't expect using the self-service portal. Only email requests will be used for now. So is there a way to not warn users of the account creation ?

Last question, I guess I would be able to answer that question having a setup guide. We have a few business locations with different domain names for emails. Example   @companyA.com  @companyB.com @companyC.com. I think we have to add the domain names at first in the settings, and create sites for each domain, but after I don't know.

A few hints would be really appreciated

Best regards,