SDP On Demand version removing technicians
Hi what is the best way to handle when a technician leaves a company ?
Should we
- Removing the technician name completely ,or does this have some impact on the tickets he was/is working on
- Convert him to a normal requestor or is there some impact on existing tickets ?
Thanks Rik
Topic Participants
rik.fisk
Saravana Balaji Subramanian
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