SDP On-Demand - how to reset requestID to start from a 6 digit number ?
SDP On-Demand - how to reset requestID to start from a 6 digit number ?
Hi,
I am looking at using ServiceDesk Plus, Cloud on-demand version. I want to know how I can change the requestID to start from a 8 digit number eg start from 6000000 and then increment up from there ?