SDP New Installation - Error While Unpacking

SDP New Installation - Error While Unpacking

Hi,

 

I've just downloaded the recent installer of ServiceDesk Plus - Prem, one from the main and one from mirror site.

 

The following is my environment:

  • Hyper V client
    • 12 vproc
    • 16GB RAM
    • 200GB disk space
  • Windows Server 2022 - 21H2
  • Connected to domain.

The problem is during the installation, it will stop and will prompt "Error While Unpacking".

 

I've tried the following:

  • set a temp folder
  • executing as administrator
  • redownload the installer
  • changing the destination path to c:\manageengine\sdp

Still stuck with the error.


                  New to ADSelfService Plus?