SDP - New Incident - Select Assets - Add Column Customizer option
Hi,
When using SDP, I've noticed that when a user creates a new incident and tries to select an asset, corresponding with the incident, only Asset Name column is available for view.
I find this very confusing, as if Asset Name is just a general name with a running number (in my case barcode scanners are named TZ-BSCAN01, TZ-0BSCAN02, TZ-BSCAN03 and so on) it is impossible for the end user to figure out which one he needs to select (in my configuration, assets are assigned to a department, rather than to a single user).
Unfortunately, in this current layout, the Select Asset feature is completely useless to our company
I suggest adding a column customizer button with option to display all available columns for an asset (such as Associated With, Description, Asset Tag and any other custom columns that relates to an asset)
Thank you,
Miron
When using SDP, I've noticed that when a user creates a new incident and tries to select an asset, corresponding with the incident, only Asset Name column is available for view.
I find this very confusing, as if Asset Name is just a general name with a running number (in my case barcode scanners are named TZ-BSCAN01, TZ-0BSCAN02, TZ-BSCAN03 and so on) it is impossible for the end user to figure out which one he needs to select (in my configuration, assets are assigned to a department, rather than to a single user).
Unfortunately, in this current layout, the Select Asset feature is completely useless to our company
I suggest adding a column customizer button with option to display all available columns for an asset (such as Associated With, Description, Asset Tag and any other custom columns that relates to an asset)
Thank you,
Miron