Hi there,

I've finally *with many failed attempts* got the integration working enough to be able to generate a JIRA ticket from SDP.

However when we get to Create_Jira_Ticket.html variables like $SUBJECT or $DESCRIPTION aren't being passed into this form.

It's also not creating a custom field for $WORKORDERID but I'm not sure if this is something that needs to be created in JIRA?

Is there something that I need to change in our Jira.xml? I haven't made any changes to the Create_Jira_Ticket html or JS files.