SDP Issues on Change and Filters

SDP Issues on Change and Filters

Hi Team, 

Our customer face this issue in SDP recently. Using the ApplicationResources file, we tried to modify some Tabs for their requirements like Implementation to Implementation and testing etc. It works fine, but after we try to use the print preview, it all shows the old value

1)      Print preview show as “Impact Analysis” while in normal view is “Preparation Work”














T   Also on the   Request filtering view – Nothing happen when changing between “All request, Service Requests & Incidents”












       How to customize reminder email send to task assignee. Can’t find this from the notification rules.

 One of our technician unable to update the status to closed – this status is not available at his SDP page. However after logout and re-login, the  closed status is available. But the issue reoccur after sometimes.


T    Thanks

      Gopi
ME Tech


                  New to ADSelfService Plus?