1) Print preview show as “Impact Analysis” while in normal view is “Preparation Work”
T Also on the Request filtering view – Nothing happen when changing between “All request, Service Requests & Incidents”
How to customize reminder email send to task assignee. Can’t find this from the notification rules.
One of our technician unable to update the status to closed – this status is not available at his SDP page. However after logout and re-login, the closed status is available. But the issue reoccur after sometimes.
T Thanks
Gopi
ME Tech