SDP Incoming email in plain text only through internal Exchange 2010 connector

SDP Incoming email in plain text only through internal Exchange 2010 connector

Hey guys,

 

SDP incoming email internal Exchange connector in plain text only. So i can receive email in SDP, but it converts all inline images to attachments and all font markup etc... is lost. A plain text email is being received in SDP, which is a pain, because we receive quite a bit of emails with attachments. Now we always have to open the attachments...

I've been plagued by this b4, but it never resolved so far. Scenario is as follows:

 

  1. I've got my own Exchange 2010 server, so i connect SDP to that through either means: IMAP, IMAPS, POP, ... either will do.
  2. Ive configured incoming and outgoing email  on SDP (trial version to resolve this first, once solution is known, i'll do it on my production environment). Both incoming and outgoing email work in initial testing. However, same problem in this trial version: incoming mail only in plain text received. The below issue is happening regardless of protocol used (IMAP, IMAPS, POP...).

Let me illustrate this: I'm using my Outlook 2013 to send a testmail to SDP from my desktop computer:

This is how the email is received in SDP:

 

 

So: this issue seems to occur only with internal mail. If i send the testmail to my Outlook.com account, and next to SDP, then the email is received as it should be:

Any suggestions please as to why this is happening? I am happy to give access through Teamviewer or something alike to figure this one out.

 

With kind regards,

 Sven Willemen

 

 

                  New to ADSelfService Plus?