SDP Enterprise approver always disappears
Hi all,
I'm currently working with the SDP and we are sync with the AD account for users to authenticate.
When users raise a ticket on the service catalog we configured to get approvals from the Dept. head configured in the serve form. The var $DEPT_HEAD$ is always disappearing.
Can anyone how its possible or how does it happens?
My Version : 9.0 Build 9000
Many thanks.
I'm currently working with the SDP and we are sync with the AD account for users to authenticate.
When users raise a ticket on the service catalog we configured to get approvals from the Dept. head configured in the serve form. The var $DEPT_HEAD$ is always disappearing.
Can anyone how its possible or how does it happens?
My Version : 9.0 Build 9000
Many thanks.