Today I have experienced some problems with the SDP service. I was getting Apache/Tomcat 500 errors or the pages were loading incompletely. After restarting the service all came back to normal, but I have noticed that some tickets that should have been generated only after restarting the service. I also tried to generate a support file but when I click the Support tab it displays an empty page. I am using SDP build 7009 on an MSSQL database. Please advise ASAP.