Hi

I'm running Desktop Central Professional Edition 9.2, build 92063 and ServiceDesk Plus Professional 9.2.

We have deployed the DesktopCentral agent to all computers on the domain and these have been scanned and inventoried in both Desktop Central and ServiceDesk Plus. 

However, when I view the Assets (Workstations Scanned/Detected) in ServiceDesk Plus, the Asset State for all of them is shown as 'In Store' (see attached image).  Is this correct? 

Also attached is a screenshot of our Desktop Central/SDP Integration settings.

Do I need to install the AssetExplorer agent in order to obtain the correct asset information or should it pull the info from the Desktop Central agent?

Thanks.