We own SDP and EndPoint Central. (EndPoint is hosted at a different location and owned by our parent company if that matters)
We have not integrated the two products. What is the cost to integrate the two products?
The goal I am shooting for is this - I need to be able to create a report that lists all help desk requests by make and model of their laptop/desktop. So, for example there were 12 tickets this week 8 of those requests all those users/technicians use laptop model XYZ.
Is this possible to pull a report like this? Is integration between EndPoint and SDP required to create this report? Is advanced analytics required?