Hi,

   I have a Service Catalog item with two fields - Start and End Date / Times. With these I need requesters to indicate an object life-cycle (say an email account that needs to exist for a certain period - say a month or so).

Once the requester hits submit, I am attempting to create Tasks via custom scripts and list these tasks on agent calendars, so that when End Date comes, they are reminded to close down the email account.

What's the best approach to this?

Thank you,

Sourjya