I have installed the latest version of servicedesk Plus in a test environment in preparation of the migration of our live version. The main feature that would benefit us is the VM host/guest scanning as we want to easily see which of our servers are VM guests and which servers they are hosted on.

 

Although this feature is apparently available in the latest build i cannot see where this information is show. I have successfully scanned a VM host on our network and a VM guest server but neither display any additional information about the virtual machine. We are using Hyper-V manager to manage the virtual servers on our network.

 

Please can you let me know how to get this information displayed.

 

Thanks,

 

Allan