SDP 7.0.0 build 7021 open issues
The following list of issues are open with SDP 7.0.0 build 7021. Some of these issues I have been reporting since build 7009.
Thanks for closing a couple in this patch. The ones that remain are listed in order of priority.
If anyone else is experiencing these problems, it would be great if you chimed in so that we can get these higher on the patch/resolution list.
ALL PREVIOUSLY REPORTED:
1.) When a request is submitted via e-mail and the requester is subsequently changed, assets may not be changed using the pop-up screen view, only the drop down list view will work.
2.) When a new request is submitted via e-mail, the system will automatically add an asset for the user submitting the request. This should not occur or should be configurable.
3.) The terms asset and resource are used inconsistently. The additional fields function on the Admin tab uses the term Assets. The Asset tab in the system refers to the same records as Resources. There are many locations where either term is used to mean the same thing. Please make the system consistent in its use of terminology.
4.) The query data model does not list the names of the fields in the tables where the user defined fields are stored for any type of record. This is not limited to assets/resources/workstations.
RESOLVED:
- The GUI report builder functions do not allow you to access the additional fields you have defined in the admin tab for asset/resource records. This must be performed in the query builder.
- There is no way to delete an asset connection relationship other than replacing it. This greatly limits the usefulness of this feature. For example, a relationship between a computer and a printer cannot be deleted, only replaced with a new relationship.
Thanks,
Kirk.
Thanks for closing a couple in this patch. The ones that remain are listed in order of priority.
If anyone else is experiencing these problems, it would be great if you chimed in so that we can get these higher on the patch/resolution list.
ALL PREVIOUSLY REPORTED:
1.) When a request is submitted via e-mail and the requester is subsequently changed, assets may not be changed using the pop-up screen view, only the drop down list view will work.
2.) When a new request is submitted via e-mail, the system will automatically add an asset for the user submitting the request. This should not occur or should be configurable.
3.) The terms asset and resource are used inconsistently. The additional fields function on the Admin tab uses the term Assets. The Asset tab in the system refers to the same records as Resources. There are many locations where either term is used to mean the same thing. Please make the system consistent in its use of terminology.
4.) The query data model does not list the names of the fields in the tables where the user defined fields are stored for any type of record. This is not limited to assets/resources/workstations.
RESOLVED:
- The GUI report builder functions do not allow you to access the additional fields you have defined in the admin tab for asset/resource records. This must be performed in the query builder.
- There is no way to delete an asset connection relationship other than replacing it. This greatly limits the usefulness of this feature. For example, a relationship between a computer and a printer cannot be deleted, only replaced with a new relationship.
Thanks,
Kirk.