SDF-50412 not working

SDF-50412 not working

Good day,

Two days ago I updated SDP to  8.2 Build 8203 and DC to Build No: 80241, but nothing has appeared in either assists or CMDB in either "Smart Phone" or "Tablet".... I have 25 devices enrolled in MDM in DC.  How long should it take to replicate this information DC --> SDP ?  is there a way to force the replication?


  1. SDF-50412 : Mobile Devices (IPhone and IPad) once scanned through ManageEngine DesktopCentral can be pushed to ServiceDesk Plus and these devices would be added as assets in SDP under product types - Smart Phone and Tablet.

Regards,

The_SilMarillion

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