SD6+ won't start anymore after upgraded OS to Win2k3!
Hi,
Our production Service Desk 6 Plus won't start anymore after we upgraded the OS from Windows 2000 to Windows 2003.
The service starts 'ManageEngine ServiceDesk Plus' then comes the a windows 'Starting the Manage Engine ServiceDesk Plus service' until 'Loading Server Container' then the window disappear and the service is stopped again!?
We are getting the following error in wrapper.log:
INFO | jvm 1 | 2007/11/05 14:01:17 | Could not create connection; - nested throwable: (java.sql.SQLException: Network error IOException: Connection refused: connect); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLException: Network error IOException: Connection refused: connect))
ERROR | wrapper | 2007/11/05 14:01:17 | JVM exited unexpectedly.
FATAL | wrapper | 2007/11/05 14:01:17 | There were 1 failed launches in a row, each lasting less than 300 seconds. Giving up.
FATAL | wrapper | 2007/11/05 14:01:17 | There may be a configuration problem: please check the logs.
STATUS | wrapper | 2007/11/05 14:01:17 | <-- Wrapper Stopped
STATUS | wrapper | 2007/11/05 14:05:35 | --> Wrapper Started as Service
STATUS | wrapper | 2007/11/05 14:05:35 | Launching a JVM...
INFO | jvm 1 | 2007/11/05 14:05:37 | This copy is licensed to hexagonmetrology.com
INFO | jvm 1 | 2007/11/05 14:05:37 |
INFO | jvm 1 | 2007/11/05 14:05:59 | Could not create connection; - nested throwable: (java.sql.SQLException: Network error IOException: Connection refused: connect); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLException: Network error IOException: Connection refused: connect))
ERROR | wrapper | 2007/11/05 14:06:00 | JVM exited unexpectedly.
FATAL | wrapper | 2007/11/05 14:06:00 | There were 1 failed launches in a row, each lasting less than 300 seconds. Giving up.
FATAL | wrapper | 2007/11/05 14:06:00 | There may be a configuration problem: please check the logs.
STATUS | wrapper | 2007/11/05 14:06:00 | <-- Wrapper Stopped
We are using MSSQL 8
We are willing to move the SD+ to another server if that can make things easier ?!
I should get this started as soon as possible,
any help appreciated
Tesa
Our production Service Desk 6 Plus won't start anymore after we upgraded the OS from Windows 2000 to Windows 2003.
The service starts 'ManageEngine ServiceDesk Plus' then comes the a windows 'Starting the Manage Engine ServiceDesk Plus service' until 'Loading Server Container' then the window disappear and the service is stopped again!?
We are getting the following error in wrapper.log:
INFO | jvm 1 | 2007/11/05 14:01:17 | Could not create connection; - nested throwable: (java.sql.SQLException: Network error IOException: Connection refused: connect); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLException: Network error IOException: Connection refused: connect))
ERROR | wrapper | 2007/11/05 14:01:17 | JVM exited unexpectedly.
FATAL | wrapper | 2007/11/05 14:01:17 | There were 1 failed launches in a row, each lasting less than 300 seconds. Giving up.
FATAL | wrapper | 2007/11/05 14:01:17 | There may be a configuration problem: please check the logs.
STATUS | wrapper | 2007/11/05 14:01:17 | <-- Wrapper Stopped
STATUS | wrapper | 2007/11/05 14:05:35 | --> Wrapper Started as Service
STATUS | wrapper | 2007/11/05 14:05:35 | Launching a JVM...
INFO | jvm 1 | 2007/11/05 14:05:37 | This copy is licensed to hexagonmetrology.com
INFO | jvm 1 | 2007/11/05 14:05:37 |
INFO | jvm 1 | 2007/11/05 14:05:59 | Could not create connection; - nested throwable: (java.sql.SQLException: Network error IOException: Connection refused: connect); - nested throwable: (org.jboss.resource.JBossResourceException: Could not create connection; - nested throwable: (java.sql.SQLException: Network error IOException: Connection refused: connect))
ERROR | wrapper | 2007/11/05 14:06:00 | JVM exited unexpectedly.
FATAL | wrapper | 2007/11/05 14:06:00 | There were 1 failed launches in a row, each lasting less than 300 seconds. Giving up.
FATAL | wrapper | 2007/11/05 14:06:00 | There may be a configuration problem: please check the logs.
STATUS | wrapper | 2007/11/05 14:06:00 | <-- Wrapper Stopped
We are using MSSQL 8
We are willing to move the SD+ to another server if that can make things easier ?!
I should get this started as soon as possible,
any help appreciated
Tesa