Hello,
We have a need for *all* of our requesters, which are synchronized with Active Directory, to have view access to the Change Management. I created a custom role to grant that permission, but I only see to grant it manually. I had hoped I could modify the SDGuest role to accomplish the same result, but it appears to be read-only.
1. Is it possible to somehow modify the SDGuest role, so that when a user is created in SD+, they automatically receive the ability to view items in the change management module?
2. Is there a way to assign ALL requesters to an existing custom role upon creation in SD?
3. If not, is there a way to import all existing requesters into such a role?
This is really important to us, as we have a great many requesters, and manually placing them in the custom Change-View role is not feasible. At the present, this is greatly limiting the effectiveness of the product for us.
Thank you