SD Plus ServicePack 10.0 Build 10021 Failed

SD Plus ServicePack 10.0 Build 10021 Failed

Im currently on SD Plus 10.0 Build 10020 and need to install the service pack for 10021 allowing me to upgrade to 10501 on Linux.
It seems to install to around 8% then finishes with Uninstallation completed. Click view logs and all are empty.
I've tried lots of downloads from different browsers and all end with the same result.
File called: "ManagedEngine_ServiceDesk_Plus_10_0_0)SP-1_0_0_Linux.ppm"

INVALID NODE: customPatchValidator
INVALID NODE: AutoCloseDelay
INVALID NODE: customPatchValidator
INVALID NODE: AutoCloseDelay
INVALID NODE: customPatchValidator
INVALID NODE: AutoCloseDelay
this is displayed on the command window, never seen this before.

                  New to ADSelfService Plus?