Hello

We are using ME SD Plus version 14750 and are looking at producing reports using columns such as created date/time and completed date/time but not having the actual time, just the date. We are moving from a very old Support center version that when exported just shows the date (not time) but the newer version of SD Plus shows the time, which we don't want, any ideas on report options? Also is there a way to report on days spent between the creation of the ticket and the resolved date/ e.g if created on 1st July and closed on 9th July, is there a way to pull that there was 8 days spent on the ticket

Many Thanks

Mark