Our service desk tickets tend to have a lot of back and forth correspondence on them.

I use the Expand All button quite a lot to enable using Ctrl+F to find keywords in a ticket (pic1).

However, Expand All only expands the loaded responses. I regularly need to scroll down, and click LOAD MORE CONVERSATIONS many times over on a ticket to get the full conversation.

Is there a way to see all responses to a ticket, expanded, more easily? It's a very manual process - particularly on tickets with dozens of responses on them.

Pic1

Pic2