SD Password Reset
We do not use AD Integration for our User Accounts - this is due to a large number of users not being a member of our Domain.
With this in mind, we do have a lot of users requesting password resets to access the ServiceDesk portal.
Many applications/portals would usually have the option of resetting a password when logging in. So far I have not been able to find such an option within ServiceDesk.
Would it be possible to include a 'Forgot Password' option at the login screen? This would then free up a lot of our Teams time and also would be more user friendly to people who have forgotten...
Thank you
With this in mind, we do have a lot of users requesting password resets to access the ServiceDesk portal.
Many applications/portals would usually have the option of resetting a password when logging in. So far I have not been able to find such an option within ServiceDesk.
Would it be possible to include a 'Forgot Password' option at the login screen? This would then free up a lot of our Teams time and also would be more user friendly to people who have forgotten...
Thank you