Hello,
I have attempted to install SD+ Free Standard Edition on my GoDaddy shared Linux server and I am stuck. Let me begin by saying I am mostly a programmer with no experience with server setup. If my questions are too broad (read:n00bish) or outside the scope of what this forum can do for me just let me know.
I downloaded the install binary from the ManageEngine site (Linux, 32bit) and uploaded via FTP onto my shared server. I then logged in via ssh, changed the permissions on the file and ran the installer in console mode. I followed the instructions on the screen. I used the default 8080 port.
Once the install completed I executed run.sh. This was the output:
- -bash-3.2$ sh run.sh
- Not exists
- ================================================================================
- JBoss Bootstrap Environment
- JBOSS_HOME: /var/chroot/home/content/44/11734944/html/helpdesk/ServiceDesk
- JAVA: ./../jre/bin/java
- JAVA_OPTS: -server -Xms128m -Xmx512m -XX:PermSize=64m -XX:MaxPermSize=128m -Dprogram.name=run.sh -Djboss.server.type=com.adventnet.j2ee.deployment.system.AdventNetServerImpl -Djboss.deploy.localcopy=true -Djboss.boot.library.list=log4j-boot.jar,jboss-common.jar,jboss-system.jar,AdventNetDeploymentSystem.jar,commons-logging.jar -Dsdp.java.gc=false -Ddb.home=./../pgsql -Dserver.dir=/var/chroot/home/content/44/11734944/html/helpdesk/ServiceDesk -Dorg.jboss.logging.Log4jService.catchSystemOut=false -Dorg.jboss.logging.Log4jService.catchSystemErr=false -Djava.util.logging.manager=com.adventnet.logging.LogManager -Djava.util.logging.config.file=/var/chroot/home/content/44/11734944/html/helpdesk/ServiceDesk/server/default/conf/logging.xml -Djava.util.logging.config.class=com.adventnet.logging.LoggingScanner -Dlog.dir=/var/chroot/home/content/44/11734944/html/helpdesk/ServiceDesk/server/default -Dtier-type=BE -Dtier-id=BE1 -Djava.library.path=/var/chroot/home/content/44/11734944/html/helpdesk/ServiceDesk/lib/native -Dfile.encoding=UTF-8 -Duser.language=en -Duser.region=US -Djava.awt.headless=true
- CLASSPATH: /var/chroot/home/content/44/11734944/html/helpdesk/ServiceDesk/bin/run.jar:./../jre/lib/tools.jar:/var/chroot/home/content/44/11734944/html/helpdesk/ServiceDesk/lib/AdventNetLogging.jar:/var/chroot/home/content/44/11734944/html/helpdesk/ServiceDesk/lib/AdventNetNPrevalent.jar:/var/chroot/home/content/44/11734944/html/helpdesk/ServiceDesk/lib:/var/chroot/home/content/44/11734944/html/helpdesk/ServiceDesk/lib/AdventNetUpdateManagerInstaller.jar
- ================================================================================
- Server is starting. This may take a couple of minutes ...
- Free edition...
- Problem while statrting database. Please check pgsql/data/pg_log/ for more details.
I've attached the log file from the directory listed on the last line.
I would like to use a MySQL database for SD+. During the install there were no prompts for setting up a database so I assumed that would be something I did when the application first launches. I'm not even sure if it is possible to use SD+ in conjunction with GoDaddy. (Also, from brief research, the entire internet seems to think GoDaddy is the absolute worst. I really wouldn't know, I just needed a test site quickly.)
I apologize in advance for all the pertinent information I have no doubt left out in this first post. I hope this finds you well.
Thanks,
Will