This is a feature/functionality we the community have been asking for a while -- is there an ETA for the on prem release?

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One organization. One portal. Multiple instances.

Your IT service desk isn't the only place employees go for help. Just like IT, departments like HR, Facilities, and Admin have long been the backbone of organizations. That being said, these other departments need to be as efficient and streamlined as IT. 

Extend ITSM best practices and the capabilities of ServiceDesk Plus' cloud version to all your other service management functions. Establish a unified support experience for your internal customers, all on the cloud.

Release Notes:  https://www.manageengine.com/products/service-desk/enterprise-service-management.html?utm_source=zcampaigns&utm_medium=offeremail&utm_campaign=SDP-Esm-Webinar-oct2017

Announcement:  https://blogs.manageengine.com/help-desk/servicedesk/2017/10/31/introducing-our-rapid-start-enterprise-service-desk.html?utm_source=zcampaigns&utm_medium=offeremail&utm_campaign=SDP-Esm-Webinar-oct2017