SD 7.6 vs OpManager
Hi!
Don't know where to post, but as I think the problem is related to these thread:
http://forums.manageengine.com/topic/sdp-7-6-enable-quot%3bpass-through-quot%3b-authentication
I will post in SD+ forum:
When i installed opmanager and SD+ half a year ago the integration worked like a charm: i created "local" user (technician) in SD+ users base (all other users were AD imported), i specified this user in OpManager integration settings - and voila - they are integrated. SD+ was 7.0 something with path-through auth enabled.
I've tried to reproduce this with OpManager 8.2 and brand new SD+ 7.6 and i've got an error :
Unable to fetch values from ServiceDesk. The server might not be running or the network treffic may be too high.
I have a feeling, that this problem is caused by new SD+ authorization mechanism.
Don't know where to post, but as I think the problem is related to these thread:
http://forums.manageengine.com/topic/sdp-7-6-enable-quot%3bpass-through-quot%3b-authentication
I will post in SD+ forum:
When i installed opmanager and SD+ half a year ago the integration worked like a charm: i created "local" user (technician) in SD+ users base (all other users were AD imported), i specified this user in OpManager integration settings - and voila - they are integrated. SD+ was 7.0 something with path-through auth enabled.
I've tried to reproduce this with OpManager 8.2 and brand new SD+ 7.6 and i've got an error :
Unable to fetch values from ServiceDesk. The server might not be running or the network treffic may be too high.
I have a feeling, that this problem is caused by new SD+ authorization mechanism.