SD-24265 Self Notification not working

SD-24265 Self Notification not working

Hi Everyone!

Just installed build 7603. SD-24265 tells us that:

SD-24265: Based on a configuration in the GlobalConfig Entry, self notification can be enabled. By default self notification will not be sent. To enable execute the query in the database : update globalconfig set paramvalue=false where parameter='IntelligentNotification'.

I entered:

C:\ManageEngine\ServiceDesk\mysql\bin>mysql.exe -u root -P 33366 servicedesk
Welcome to the MySQL monitor. Commands end with ; or \g.
Your MySQL connection id is 23 to server version: 4.1.18-pro-nt

Type 'help;' or '\h' for help. Type '\c' to clear the buffer.

mysql> update globalconfig set paramvalue=false where parameter='intelligentnotification';
Query OK, 1 row affected (0.00 sec)
Rows matched: 1 Changed: 1 Warnings: 0

mysql> exit
Bye












And unfortunately, self notifications not working. Any help?

Thanks.

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