SD+ suggestions

Suggestions for ServiceDesk Plus
Description

-departmental sorting

-more details on location and search by location

-Workstation should be consider an asset and be linked to the users. Therefore you can see what all the items the user owns.

-if new information is being updated on requesters detail it does update the requesters information on the open ticket.

-On Quick Create Request, ability to seach directly for someone by their last name without having to put an asterick in.

-When a requester makes a request, their workstation should be automatically selected

-Character Returns (Enter) are not displayed in the Request Description... does save space, but would like the option to change this.