SD+ Slowness and takes ages to load the request screen
Dear All,
We are facing a serious issue with Service Desk since last few weeks and the application hangs now and then also takes ages to load/ refresh the reqeust screen.
We are still using verison 6 with build 6014.
We got 40+ technicians working and average of 120-130 Ticket per day.
I am wondering whether its due to the heavy load? We also got a feedback from support team that it's due to the notification feature enabled.
If any one have suggestion / face simlar problem plese advice to us.
Thanks,
Sreechith
We are facing a serious issue with Service Desk since last few weeks and the application hangs now and then also takes ages to load/ refresh the reqeust screen.
We are still using verison 6 with build 6014.
We got 40+ technicians working and average of 120-130 Ticket per day.
I am wondering whether its due to the heavy load? We also got a feedback from support team that it's due to the notification feature enabled.
If any one have suggestion / face simlar problem plese advice to us.
Thanks,
Sreechith