SD+ keeps going back to a specific case
Since upgrading to 7011 this morning I have noticed that it I go into any view and leave it for a period of time, SD+ then jumps back to a specific open case.
e.g. I can be working in case 2345, take a phone call and I will be looking at case 2300 when I return . Likewise from a view such as "View all Open cases" It goes back to the same case every time.
The only thing that I can see that may get a handle on this is that there is a draft reply showing in 2300 which I know I have sent. Clicking on it reveals the correct contents.
Any thoughts please?
e.g. I can be working in case 2345, take a phone call and I will be looking at case 2300 when I return . Likewise from a view such as "View all Open cases" It goes back to the same case every time.
The only thing that I can see that may get a handle on this is that there is a draft reply showing in 2300 which I know I have sent. Clicking on it reveals the correct contents.
Any thoughts please?