SD+ does not load
HI
I was trying to install SD+ but unfortunatly it does not start at all, I browsed the forum but could not find anything. I think there is some error in the JVM or smthng. I tried starting the program through GUI as well as command line mode also but the program does not start. Plz suggest what should I do ??
My machine runs windows 2000 advanced server
My WRAPPER.Log file is as follows
STATUS | wrapper | 2005/02/05 14:29:09 | ManageEngine ServiceDesk 4 installed.
STATUS | wrapper | 2005/02/05 14:44:43 | Starting the ManageEngine ServiceDesk 4 service...
STATUS | wrapper | 2005/02/05 14:44:44 | Starting the ManageEngine ServiceDesk 4 service...
STATUS | wrapper | 2005/02/05 14:44:44 | Starting the ManageEngine ServiceDesk 4 service...
ERROR | wrapper | 2005/02/05 14:44:44 | Unable to start the service - An instance of the service is already running. (0x420)
ERROR | wrapper | 2005/02/05 14:44:45 | Unable to start the service - An instance of the service is already running. (0x420)
STATUS | wrapper | 2005/02/05 14:44:45 | --> Wrapper Started as Service
STATUS | wrapper | 2005/02/05 14:44:45 | Launching a JVM...
INFO | wrapper | 2005/02/05 14:44:49 | Waiting to start...
INFO | wrapper | 2005/02/05 14:44:54 | Waiting to start...
INFO | wrapper | 2005/02/05 14:44:59 | Waiting to start...
STATUS | wrapper | 2005/02/05 14:45:00 | ManageEngine ServiceDesk 4 started.
INFO | jvm 1 | 2005/02/05 14:45:02 | percentage 0
INFO | jvm 1 | 2005/02/05 14:45:52 | Unclean shutdown of previous run.
INFO | jvm 1 | 2005/02/05 14:46:11 | ServerContainer [CREATED]
INFO | jvm 1 | 2005/02/05 14:46:14 | SQLOne Search [CREATED]
INFO | jvm 1 | 2005/02/05 14:46:26 | AdventNetServiceDesk [CREATED]
INFO | jvm 1 | 2005/02/05 14:46:28 | ServerContainer [STARTED]
INFO | jvm 1 | 2005/02/05 14:46:29 | SQLOne Search [STARTED]
ERROR | wrapper | 2005/02/05 14:46:45 | Shutdown failed: Timed out waiting for the JVM to terminate.
ERROR | wrapper | 2005/02/05 14:46:45 | JVM did not exit on request, terminated
STATUS | wrapper | 2005/02/05 14:46:46 | <-- Wrapper Stopped\
Regards
DHIRAJ
I was trying to install SD+ but unfortunatly it does not start at all, I browsed the forum but could not find anything. I think there is some error in the JVM or smthng. I tried starting the program through GUI as well as command line mode also but the program does not start. Plz suggest what should I do ??
My machine runs windows 2000 advanced server
My WRAPPER.Log file is as follows
STATUS | wrapper | 2005/02/05 14:29:09 | ManageEngine ServiceDesk 4 installed.
STATUS | wrapper | 2005/02/05 14:44:43 | Starting the ManageEngine ServiceDesk 4 service...
STATUS | wrapper | 2005/02/05 14:44:44 | Starting the ManageEngine ServiceDesk 4 service...
STATUS | wrapper | 2005/02/05 14:44:44 | Starting the ManageEngine ServiceDesk 4 service...
ERROR | wrapper | 2005/02/05 14:44:44 | Unable to start the service - An instance of the service is already running. (0x420)
ERROR | wrapper | 2005/02/05 14:44:45 | Unable to start the service - An instance of the service is already running. (0x420)
STATUS | wrapper | 2005/02/05 14:44:45 | --> Wrapper Started as Service
STATUS | wrapper | 2005/02/05 14:44:45 | Launching a JVM...
INFO | wrapper | 2005/02/05 14:44:49 | Waiting to start...
INFO | wrapper | 2005/02/05 14:44:54 | Waiting to start...
INFO | wrapper | 2005/02/05 14:44:59 | Waiting to start...
STATUS | wrapper | 2005/02/05 14:45:00 | ManageEngine ServiceDesk 4 started.
INFO | jvm 1 | 2005/02/05 14:45:02 | percentage 0
INFO | jvm 1 | 2005/02/05 14:45:52 | Unclean shutdown of previous run.
INFO | jvm 1 | 2005/02/05 14:46:11 | ServerContainer [CREATED]
INFO | jvm 1 | 2005/02/05 14:46:14 | SQLOne Search [CREATED]
INFO | jvm 1 | 2005/02/05 14:46:26 | AdventNetServiceDesk [CREATED]
INFO | jvm 1 | 2005/02/05 14:46:28 | ServerContainer [STARTED]
INFO | jvm 1 | 2005/02/05 14:46:29 | SQLOne Search [STARTED]
ERROR | wrapper | 2005/02/05 14:46:45 | Shutdown failed: Timed out waiting for the JVM to terminate.
ERROR | wrapper | 2005/02/05 14:46:45 | JVM did not exit on request, terminated
STATUS | wrapper | 2005/02/05 14:46:46 | <-- Wrapper Stopped\
Regards
DHIRAJ