SD+ 7505: API Exposure
7505:
"API is exposed in order to add request into ServiceDesk Plus.
API can be used to receive (and share) data with other applications. As initial cut, we are supporting to create, update, delete requests, add notes to request and to get request details through Http form submission. ie. user can create a new request through web form submission (other than the new request form supported by SDP client). Similarly user can perform update request, delete request, adding notes to request through http form submission (either through browser client or program)."
Does this mean that at a later time you will include the other modules, Problem, Change, Solution, etc? If so, when can we expect that?
Not that I'm not happy with the current level of API exposure (requests). This is great, since I can think of many ways this would be quite useful for us.
Thanks.
"API is exposed in order to add request into ServiceDesk Plus.
API can be used to receive (and share) data with other applications. As initial cut, we are supporting to create, update, delete requests, add notes to request and to get request details through Http form submission. ie. user can create a new request through web form submission (other than the new request form supported by SDP client). Similarly user can perform update request, delete request, adding notes to request through http form submission (either through browser client or program)."
Does this mean that at a later time you will include the other modules, Problem, Change, Solution, etc? If so, when can we expect that?
Not that I'm not happy with the current level of API exposure (requests). This is great, since I can think of many ways this would be quite useful for us.
Thanks.