Script to close incident
Hello,
Sorry if this has been discussed before.
I am looking for a script to close an incident after it's created. Basically I want to close the ticket after the tech creates the ticket to speed up the process.
Sorry if this has been discussed before.
I am looking for a script to close an incident after it's created. Basically I want to close the ticket after the tech creates the ticket to speed up the process.
Topic Participants
Kelly Antill
Jai Anand Krishnamoorthy
SDPadmins.pl
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