Script in iOS and Android not working
Hello,
I have a problem with the iOS and Android app, I have a script running in my templates that autofills some data in the request.
The script that I am using is below:
--> START SCRIPT <--
var fafr_key = "WorkOrder_Fields_UDF_CHAR3";
var api_key = "udf_sline_1";
var additionalFieldValue=$CS.getValue("REQUESTER.user_udf_fields."+api_key);
$CS.setValue(fafr_key,additionalFieldValue);
--> END SCRIPT <--
The script runs on "Changing of a Field" when the requester is filled.
I use this script for 3 fields, in the web application it is working perfectly but in the iOS and Android application it is not working. So when a technician creates a incident it will not autofill the fields.
Can somebody help me out please?
Thank you.